Founded in 2013, Original ChopShop set out with a clear mission: to create a warm, welcoming environment where customers could enjoy fresh, nutritious food made with high-quality ingredients. As a fast-casual restaurant chain, Original ChopShop focuses on offering wholesome meals, including bowls, salads, wraps, and freshly made juices, all crafted with a commitment to health and wellness. Their goal is not only to serve nutritious food but also to foster an inviting space where customers can feel at home while enjoying their meals.
With a focus on delivering exceptional guest experiences, Original ChopShop places great emphasis on customer service, convenience, and innovation. Recognizing the role that technology can play in improving both efficiency and guest satisfaction, Original ChopShop turned to digital solutions to further align with its mission of providing both nutritious meals and a seamless, enjoyable experience.
One of the key innovations that Original ChopShop implemented to enhance its customer service and streamline operations is the use of digital menu boards with the help of Trison. Installed at multiple locations, these vibrant, high-definition screens have transformed the way the brand communicates its offerings to customers. Unlike traditional static menus, the digital boards are dynamic, allowing for easy updates to reflect real-time changes in menu items, daily specials, and seasonal promotions. This flexibility makes it possible to instantly highlight new or limited-time items, ensuring that customers are always aware of what’s fresh and available.
The use of digital menu boards also enhances the aesthetic and ambiance of the space, aligning perfectly with Original ChopShop’s modern, clean design. The boards are not just functional but also visually appealing, contributing to the warm, welcoming atmosphere the brand is known for. These digital displays allow Original ChopShop to deliver a more engaging and interactive customer experience—guests can easily browse through the menu offerings, view high-quality images of the food, and make informed decisions as they place their orders.
The integration of technology into the ordering process at Original ChopShop also ensures that guests experience convenience and speed when ordering their meals.
