Founded in Colorado in 2016, Birdcall has quickly become a trailblazer in the fast-casual dining industry. Hoping to revolutionize the dining experience, Birdcall blends a commitment to serving all-natural, high-quality foods with a strong focus on superior hospitality, and innovative design.
A key component of Birdcall’s mission is integrating technology into the dining experience in ways that streamline service, enhance efficiency, and deliver a personalized touch. To help bring this vision to life, Birdcall turned to Trison, a trusted partner in providing custom technology solutions that support and align with the brand’s goals.
One of the standout features of the technology at Birdcall locations is the installation of large digital menu boards, both inside and outside the restaurants. These vibrant and dynamic digital displays serve as a modern and engaging way to showcase the menu, highlight seasonal offerings, and promote new items. The digital nature of the boards allows for real-time updates, so customers can easily access the latest specials, promotions, and menu changes with ease.
Beyond the indoor menu displays, Trison also implemented custom order pickup displays that are strategically placed to streamline the pickup process. These digital screens clearly communicate when orders are ready, reducing wait times and providing customers with a seamless experience. This system also helps to minimize confusion, as customers can easily check their order status and pick up their meals promptly, ensuring an efficient and customer-friendly service environment.
Additionally, for Birdcall's drive-thru locations, Trison introduced cutting-edge drive-thru support technology to enhance the experience for guests ordering from their cars. This includes everything from digital order screens and payment solutions to real-time order tracking, all designed to improve speed and accuracy. These systems not only improve the efficiency of the drive-thru process but also create a more engaging and interactive experience for customers. The goal is to make the drive-thru as streamlined and user-friendly as possible, reducing friction and increasing customer satisfaction.
From the ease of ordering and picking up food to the digital displays that keep guests informed, every touchpoint has been optimized for convenience, efficiency, and enjoyment. By blending technology with their focus on high-quality food and superior service, Birdcall is able to provide an experience that feels both modern and personal, offering guests a seamless, frictionless journey from ordering to enjoying their meal.
